Programs and Services
Salvation Army social service programs meet the basic needs of daily life for those without the resources to do so themselves. Often, these programs provide food, shelter, clothing, financial assistance to pay utilities and other necessities based on the need.
Since 1951, our social services role in Lee County has evolved into offering several vital programs listed below.
Social Services Center
Our Social Services Center, the Red Shield Lodge, located on Edison Avenue near the City of Palms Ballpark, is The Army's 215 bed social services center. About 10 beds are reserved for overnight shelter. Other beds in the shelter are for residents who agree to a program of classes and training with the end goal of housing and employemtn. Single women, women and/or men with children, or families may enter the family unit at the shelter for 45 days or longer.
Employment and Housing
Casework and counseling are components of the family shelter program. Whether it is financial planning and job placement for a young, single mother living in our shelter or a transitional facility; health care for a family dealing with disease; or counseling and advocacy for a victim of spousal abuse; The Salvation Army is with those it serves every step of the way.
Case Management programs at the Army in Lee County are called Comprehensive Care and Comprehensive Aftercare and they provide participants the following:
- Life skills classes
- Vocational assessments
- GED classes
- Employment counseling
- Domestic violence counseling
- Substance abuse counseling
- Mental health counseling
- Housing assistance
A few examples of life-skills classes at the shelter are anger and stress management, budgeting and parenting.
Comprehensive Care includes a personalized range of programs for people to help them become self-sufficient via education, skill development, job opportunities, personal growth and freedom from dependency.
A client who successfully completes the care program can enter aftercare to receive help in maintaining employment, housing and a substance-free lifestyle. Aftercare participants attend weekly support and counseling classes. A social worker conducts home visits. Plus, children attend recreational activities.
These self improvement programs are provided to shelter residents to encourage self-sufficiency. Our goal is to break the cycle of homelessness through training and counseling.
Once a shelter resident graduates from our Comprehensive Care program and enters the aftercare program, we can offer them temporary housing on or near our Red Shield Lodge campus, based upon availability.
They may remain with us for six months to two years and pay a modest rent. While here, residents hone new skills, save money and develop a comfort level for independent living. A Housing Case Manager provides personalized support. We also assist with referrals for permanent housing.
We have three temporary living sites:
1. Harbor House for men (six spaces with a Residential Assistant)
2. Light House for single women (four spaces)
3. Garrett House (two apartment units for single women or mothers with children)
Medical care is provided to the homeless and the uninsured through a program with the Lee County Health Department. The shelter provides medical respite beds, as well as the county's only TB Isolation Room. A daily clinic is offered at the shelter, in cooperation with a partner agency, Family Health Centers.
Primary medical care for the homeless or near-homeless includes HIV pre and post-test counseling, the residential respite unit with up to 90 days for the medically disabled, and sub-specialty referrals.
While under medical supervision, patients can take part in employment training and other aftercare programs.
Emergency Help: Our Outreach Services Center
Sometimes a job layoff, a house fire, an illness or injury can set a family back. We provide emergency food, clothing and home items, as well as referrals to other community resources to help families and individuals meet basic needs.
The crisis management program is housed in our Outreach Services Center located on the Red Shield Lodge campus.
Also located in the Outreach Services Center is our food pantry. It is from these shelves that we fill food orders for families and individuals in dire need of help right away.
Annually, the schools in Lee County help us with a canned food drive, usually held in October. By May, our shelves are sparse. and we begin seeking help to fill the food pantry. That is the time of year that school begins to let out and many children in needy families will rely on us for lunch throughout the summer.
Meals with Compassion
Every evening, 24/7 and 365 days a year, we open our doors and serve a hot meal to the homeless and working poor. For some, this is the only meal they have for the day. There is no charge for this meal. Evening meals are served in our Outreach Services Center.
Substance Abuse Recovery
In Lee County, our substance abuse program is faith-based and is fully funded by our Family Stores. We offer a 26 week (6 1/2 month) residential recovery program for men with a substance abuse addiction. This recovery curriculum is a structured, 12-step program that includes work therapy and spiritual counseling. Participants must voluntarily sign up for the program.
Residential housing for Crossroads is located on the Red Shield Lodge campus. The men learn job skills and on-the-job training in our Family Store warehouse and as workers in the Family Stores.
Part of the shelter houses our corrections programs. We have two contracts:
1. A Federal Bureau of Prisons pre-release program with intensive counseling
2. A state of Florida program that focuses on substance abuse rehabilitation and is a last chance program prior to confinement
Participants in both programs are housed in a secured area of the shelter and are provided housing services in a halfway house setting. Participants comply with strict, stipulated rules. The average stay is about six months.
If you or someone you know needs help, click need help to link to our website section that explains how to begin accessing our services in Lee County.
"Lord, when did we see You and feed You, or thirsty and give you drink? When did we see You a stranger and take you in, or naked and clothe You? Or when did we see You sick, or in prison, and come to You?
And the King will answer and say to them, 'Assuredly, I say to you, as much you did it to one of the least of these My brethen, you did it to me.' "